코칭 리더십이 중소기업 경영지원 신입 여성 근로자의 직무배태성에 미치는 영향: 피드백 추구 행동의 매개효과와 성장욕구의 조절효과

This study investigates the impact of coaching leadership on job embeddedness among newly hired female employees in the administrative support departments of SMEs, focusing on the mediating role of feedback-seeking behavior and the moderating effect of growth need. SMEs face structural challenges in talent retention compared to larger companies, with high turnover rates among new female employees that impact organizational stability and performance. Job embeddedness is a critical factor influencing employees’ commitment to remain, particularly for long-term retention and organizational commitment. Data were collected from September 2 to September 8, 2023, yielding 388 valid responses. Results indicate that coaching leadership positively impacts job embeddedness, with feedback-seeking behavior as a key mediator. Employees with a high growth need are more likely to seek feedback under coaching leadership, further enhancing job embeddedness. These findings provide practical insights for SMEs, suggesting that coaching leadership can effectively foster job embeddedness and support retention through enhanced feedback-seeking behaviors among newly hired female employees.