잠재프로파일 분석을 통한 일터혁신과 인적자원성과

We identified latent profiles of workplace innovation in the manufacturing and service industries based on the levels of human resource management(HRM), human resource development(HRD), participatory organization, cooperative industrial relations(IR), and occupational health and safety. Additionally, we explored the characteristics of each latent profile and examined the likelihood of belonging to a particular profile based on predictors such as work standardization and participatory work environments. Differences in human resource outcomes including employee creativity, job engagement, burnout, and perceived performance across profiles were also analyzed. Our study utilized data from the Workplace Innovation Survey, linked to the Workplace Panel Survey, encompassing 845 employees from the manufacturing and service industries. The findings revealed four distinct profiles in the manufacturing industry:HRM-focused, IR-exclusion, participation- centered, and all-round. In contrast, two profiles were identified in the service industry:management-centric and HRD-centric. Work standardization and participatory environments emerged as significant predictors in the manufacturing industry, whereas job characteristics played a key predictive role in the service industry. Overall, profiles characterized by higher levels of workplace innovation were associated with significantly better human resource outcomes.