재난대응 시 정부의 개인정보 활용에 대한국민 태도 영향요인 분석

This study empirically examines the factors influencing public attitudes toward government agencies’ use of personal information in disaster response processes. While personal information can be highly useful for disaster management authorities to provide targeted services and support to vulnerable individuals before, during, and after disasters, there is limited research on what shapes public perceptions and acceptance of such information use. Using a national survey, this study analyzes how Korean public’s values, trust in disaster response agencies, perceptions of social safety, and other factors impact their attitudes toward government use of personal information for disaster response purposes. The results show that horizontal individualism, horizontal collectivism, perceived importance of personal information protection, trust in government agencies, and perceptions of social safety have statistically significant positive effects on acceptance of personal information use. The findings suggest that to gain public cooperation, disaster response agencies should emphasize both the individual benefits and collective social benefits of personal information utilization, while also building trust in their information management capabilities and overall disaster response competence. This study contributes to a more empirical understanding of public attitudes toward personal information use in disaster contexts and provides insights for developing strategies for enhancing public acceptance.