AI를 활용한 인적자원관리가 조직 구성원의 직장 웰빙에 미치는 영향: 조직 공정성의 매개효과와 AI 불안의 조절된 매개효과를 중심으로

With the development of technologies such as AI, many companies are using AI and are in the early stages of introducing AI in the field of HRM. The HRM with AI is expected to have a positive effect on the organizations and employees. Therefore, the purpose of this study is to investigate the relationship between HRM with AI and the workplace well-being of employees. It determines the mediating effect of organizational justice, the moderating effect of AI anxiety and the moderated mediating effect of AI anxiety in the relationship between AI-HRM and workplace well-being. Specifically, this study postulates that HRM with AI increases employees’ workplace well-being. In addition, it assumes that organizational justice positively mediates the AI-HRM and workplace well-being. Finally, in the relationship between AI-HRM and organizational justice, AI anxiety was expected to have a significant moderating effect on the effect of AI-HRM on the workplace well-being through organizational justice. To demonstrate these hypotheses, this study conducted a survey on 202 employees in HR department and 202 employees in departments other than HR. The analysis results reveals that AI-HRM is positively associated with employees’ workplace well-being. We also found that organizational justice positively mediates the relationship between AI-HRM and workplace well-being, while AI Anxiety did not moderate the relationship between AI-HRM and organizational justice. These results may demonstrate the possibility that HRM using AI can increase employees’ workplace well-being and employees have a positive perception on AI in the field of HRM.