IT산업 구성원의 회복탄력성이 혁신행동에 미치는 영향: 변화지지행동의 매개효과를 중심으로

Changes and innovations in new corporate organizations affect organizational performance and management efficiency through various innovative activities rather than through products and services of the previous type. In particular, IT industry organizations must constantly and flexibly respond to changes in the global environment to maintain their competitive edge and secure resources. This study analyzed the impact of resilience on innovation behavior among IT industry members in South Chungcheong Province, Sejong, and Daejeon in a challenging environment of global regional change. In addition, the mediating role of change support behavior in the relationship between these factors was identified. Self-regulation, positivity, and interpersonal skills, which are sub-factors of resilience, were found to have a significant influence on innovation behavior and change support behavior. In the IT industry, the mediating effect of change support behavior on the relationship between resilience and innovation behavior was verified, confirming a direct positive influence on organizational effectiveness. This study is significant in that it has a positive indirect effect through the mediating effect of change support behavior, and also verifies the importance of resilience in enhancing the innovative work behavior of organizational members. This study confirmed that the expression of resilience within members of an organization acts as an active motivation, inducing intrinsic roles and motivation, which in turn is likely to lead to change support behavior to effectively solve tasks or problems.