직장 내 괴롭힘 금지법 시행 이후 임상간호사의 직장 내 괴롭힘 대응 현황
Current Status of Clinical Nurses’ Response to Workplace Bullying since the Enforcement of the Workplace Bullying Prohibition Act
이혜진(재능대학교); 이은희(동남보건대학교)
7권 3호, 173~188쪽
초록
Purpose : This study aimed to examine the prevalence of workplace bullying experienced by clinical nurses. Methods : A total of 221 clinical nurses employed at general hospitals across South Korea participated in a structured online survey. The data were analyzed using SPSS 24.0, applying descriptive statistics, t-tests, and ANOVA. Results : The most frequently used coping strategies by nurses were avoidance (M=2.91/4), seeking advice from peers (M=2.92/4), and non-response or focusing on work as if nothing happened (M=2.89/4). In contrast, formal or assertive coping behaviors such as reporting incidents or confronting perpetrators were scored significantly low. The perceived managerial response to workplace bullying was also low (M=2.37/4), indicating a passive and insufficient intervention pattern. Conclusion : These results reflect persistent hierarchical organizational culture and structural limitations in institutional responses within nursing environment. Suggestions are the urgent need to strengthen the practical enforceability of workplace bullying regulations, fostering a horizontal and psychologically safe organizational culture, and enhancing leadership competency among nurse managers for effective conflict resolution and protection of nursing staff.
Abstract
Purpose : This study aimed to examine the prevalence of workplace bullying experienced by clinical nurses. Methods : A total of 221 clinical nurses employed at general hospitals across South Korea participated in a structured online survey. The data were analyzed using SPSS 24.0, applying descriptive statistics, t-tests, and ANOVA. Results : The most frequently used coping strategies by nurses were avoidance (M=2.91/4), seeking advice from peers (M=2.92/4), and non-response or focusing on work as if nothing happened (M=2.89/4). In contrast, formal or assertive coping behaviors such as reporting incidents or confronting perpetrators were scored significantly low. The perceived managerial response to workplace bullying was also low (M=2.37/4), indicating a passive and insufficient intervention pattern. Conclusion : These results reflect persistent hierarchical organizational culture and structural limitations in institutional responses within nursing environment. Suggestions are the urgent need to strengthen the practical enforceability of workplace bullying regulations, fostering a horizontal and psychologically safe organizational culture, and enhancing leadership competency among nurse managers for effective conflict resolution and protection of nursing staff.
- 발행기관:
- (사)한국직업건강간호협회
- 분류:
- 산업간호