DIGITAL DIVIDE DECODED: CAN E-COMMERCE AND REMOTE WORKFORCE ENHANCE ENTERPRISE RESILIENCE IN THE COVID-19 ERA?
DIGITAL DIVIDE DECODED: CAN E-COMMERCE AND REMOTE WORKFORCE ENHANCE ENTERPRISE RESILIENCE IN THE COVID-19 ERA?
LONG HAI VO(University of Western Australia); THAI-HA LE(VinUniversity & VinFuture Foundation, Vietnam & IPAG Business School); DONGHYUN PARK(Asian Development Bank)
50권 4호, 25~57쪽
초록
We examine the impact of COVID-19 on the performance of 12,000 firms in 32 countries and find that the majority of firms experienced permanent or temporary closures, decreased sales and working hours, reduced production capacity, and worker layoffs. However, the impact was heterogeneous across countries and industries. After controlling for firm characteristics, macroeconomic conditions, and pandemic prevalence, firms that have access to digital infrastructure performed better than those that do not. The key channel is an enhanced capacity to adopt e-commerce business models and employ larger share of the remote workforce, which boosts resilience when social distancing measures are mandated.
Abstract
We examine the impact of COVID-19 on the performance of 12,000 firms in 32 countries and find that the majority of firms experienced permanent or temporary closures, decreased sales and working hours, reduced production capacity, and worker layoffs. However, the impact was heterogeneous across countries and industries. After controlling for firm characteristics, macroeconomic conditions, and pandemic prevalence, firms that have access to digital infrastructure performed better than those that do not. The key channel is an enhanced capacity to adopt e-commerce business models and employ larger share of the remote workforce, which boosts resilience when social distancing measures are mandated.
- 발행기관:
- 경제연구소
- 분류:
- 경제학