실리콘밸리 빅테크 기업의 ABP 역량 모델 연구: 전략적 파트너십과 하이브리드 역량을 중심으로

This study examined the process of reorganizing the Administrative Business Partner (ABP) role into a strategic agent within big tech companies in Silicon Valley in the era of Generative AI and derived a future competency model. As of December 2025, job descriptions from Company M, Company A, and Company G were collected, and qualitative content analysis was performed using NVivo 15. The job structure of Silicon Valley ABP was concentrated into three core pillars. First, in terms of strategic identity, the strategic value within the organization was formalized through universalization of the ‘Partner’ title and a compensation system based on Restricted Stock Units (RSU). Second, in terms of the role, it showed a dual job structure that performs strategic execution and ecosystem coordination beyond traditional support. Third, in the competency model dimension, hybrid competencies in which AI literacy is organically combined on a soft skill foundation were required. In particular, adaptive agility that responds immediately to environmental changes was derived as a core differentiating competency. This was embodied through ambidextrous capability that parallels reactive response and proactive preparation, and it was confirmed to be a driver for an ABP that functions as a strategic coordinator. This study has academic significance in that it empirically demonstrated the path of job augmentation rather than job extinction in the AI era by proposing an initial model of Silicon Valley-style ABP competencies. This presents a paradigm shift, recognizing that administrative human resources should be redefined as an investment rather than a cost, and provides a practical milestone for the future competency development of related domestic academia and industry.